Call centre courses we offer:

Inbound and Outbound call centre training

It Comprises of Telephone skills,Communication skills and Customer Services Skills, internet and email.

The purpose of this qualification is to equip qualifying learners with Call Centre Skills for the Corporate Marketing Industry.

This is a special course designed at improving communication skills in a Corporate Call Centre Environment

This Call Centre skills course is focused on area’s that will enable you to be effective, productive and successful in a Corporate Call Centre Environment

This programme provides learners with Customer Service Skills which will enable them to operate in a Corporate Environment as Inbound and Outbound Call Centre Specialists.